Zupee Studio Discontinuation, Closure & Refund Policy

Effective Date: July 15, 2026

1. Discontinuation of the Application

Zupee Studio website and application (“App” or “Application”) shall be permanently discontinued with effect from July 15, 2026 (the “Discontinuation Date”). On and from the Discontinuation Date, the Application shall cease to operate, and no services, access or features (including any offline-downloaded content) shall be provided thereafter. We exercise this right in accordance with our Terms & Conditions, which permit us to change, suspend or discontinue the Application.

2. Continued Access Until the Discontinuation Date

Users holding monthly, quarterly or annual subscription plans — including plans extending beyond the Discontinuation Date — may access and use the Application up to and including the Discontinuation Date. Access will terminate automatically thereafter without further notice.

3. Cessation of New Subscriptions and Renewals

We have discontinued the sale of new subscriptions and the renewal of existing subscriptions, and auto-renewal has been disabled. No subscription will be renewed or extended beyond the Discontinuation Date, and users shall have no right to or expectation of continued service thereafter.

4. Refund Eligibility and Scope

Because this discontinuation is initiated by the Company, and notwithstanding the general no-refund position in our Terms & Conditions, refunds will be provided on the following basis (the Terms expressly allow pro-rata refunds where specifically stated otherwise, as stated here):

  • Eligible refunds are limited to the unutilised portion of subscription fees attributable solely to the period after the Discontinuation Date, calculated pro-rata.
  • No refund is payable for any services rendered, access provided, or availability of the Application up to and including the Discontinuation Date, regardless of actual usage or non-usage.
  • Eligibility does not arise from dissatisfaction, non-usage, partial usage, or any cancellation initiated by the user before the Discontinuation Date; such cases remain governed by the standard Terms & Conditions.
  • Nothing in this Policy limits any non-excludable right a user has under the Consumer Protection Act, 2019 or other applicable law.